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Frequently Asked Questions

Log in and go to Profile → My Orders to see live order status, items, and a downloadable tax invoice. You can also ask the AI assistant above — just type your order number!

Yes! Type "coupon codes" in the AI chat above to see all currently active codes with their discount values and expiry dates. Codes are applied automatically at checkout.

Yes! Orders above a minimum value qualify for free delivery. Ask the AI assistant "what is the delivery fee?" to get the exact current threshold in real-time.

Absolutely! We supply to salons, spas, ayurvedic centres, clinics, and hotels. WhatsApp us with product names and quantities for a custom quote.

For wrong items, damaged products, or missing items — contact us immediately with photos and your order number via WhatsApp. We respond within 24 hours. You can also review our official Refund & Replacement Policy.

We accept UPI (GPay, PhonePe, Paytm, BHIM), Credit/Debit Cards, Net Banking, and EMI on select cards. All payments are secured by Razorpay.

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